Can I bring my current mobile number to my new plan?
Yes!
- When signing up to one of our plans, you can choose to have a new number issued or 'port' over your existing mobile number from another carrier.
- All you need are your account details with your current provider - you don't even have to cancel your plan with them, all you have to do is kickoff the transfer with us!
- There is no paperwork and no downtime (except while you change over your sim!).
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How long does it take to port my phone number?
Number Porting times can vary, however, most services are active within 30 minutes. Your old carrier will normally notify you by SMS or Email once the port request is received and completed. There is no downtime during this process, only the time it ...
Mobile Self-Service Portal
Would you like to manage your mobile service features online? Our mobile self-service portal allows you to forward your mobile number, adjust your voicemail settings or excess usage limits and more! Request access by emailing help@honestally.au, ...
I do not ever want to be charged outside of my plan inclusions - is this possible?
Yes! By default, automatic bolt-ons are switched on to ensure continuity of service, however, the automatic bolt-ons can be disabled! Disable bolt-ons + set your excess usage to $0. This means there will be no extra charges on your service, in any ...
Will my phone work on an Honestally Plan?
As long as the device you are planning to use is unlocked and compatible with 4G or greater, you should be good to go! Honestally caters to all device types by offering Standard, Micro and Nano SIMs. If you purchase your SIM card online, you'll ...
Can I cancel my service at anytime?
Absolutely. Honestally customers stay because they want to, not because they have to! If you are transferring your Honestally number to a different provider: Contact your new carrier to arrange the transfer. Your new provider will then touch base ...